First of all, it always cuts out during a rain, and especially lightning storm. This summer in Toronto it's been especially bad because of the wet weather we've been having. Recently, it's been spotty even without wet weather. The Bell "helpless" desk hasn't been any help, other than trying to get to to move my modem around the house, but I wasn't going to play that game.
Secondly, it gets progressive slower. Ultimately I have to reboot the modem because it becomes totally unusable.
Lastly, I don't believe I'm getting the service I am paying my hard earned dollars with. The "Express" service I have is supposed to give me up to 7Mbs (megabits per second) download. On all DSL tests I can only get up to 2Mbs. Bell had told me before that it's because of the neighbourhood I live in but that's not my problem, is it?
Anyways, my monthly DSL service is $50.51 (includes modem rental and taxes). Rogers is offering the same 7Mbs service for $39.95 / month (for 12 months). After 12 months it's the same as Bell but at least I get a 10% discount on my entire Rogers bill. I have cell and cable TV so it's a pretty significant savings. In addition , they are offering $30 one time online discount. Seems pretty worth it to me.
Don't get me wrong, I don't like Rogers either. Both companies are gougers but I have to choose one.
So long Bell, nice knowing you. Maybe you can pick up some new customers in Bangalore :-)
I'll let you know how the new service compares.
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The poor service of Sympatico, Rogers, Blackberries, Apple iPods, iPhones, car GPS systems, HDTV, in fact all the Internet and digital technologies is a result of the very low expectations that many users of these technologies have, despite the fact some people bankrupt themselves to own everything.
On a recent People's Court show, a retailer of a GPS car system, that didn't work as promised, was shocked that his customer, and the judge, suggested that the technology should work as promised. The retailer said, "Judge, if we had to honour all the claims of the GPS, 3G phones, and Internet services we sell, we would be out of business. None of this stuff works as claimed. Its all puffery. No one buys a GPS unit for their car because it will save them travel time. Its just to impress their friends!"
"New and improved," claims version 9.0 of Adobe, which doesn't work and can't be downloaded. And is the 3rd version of Adobe in the past 12 months. Makes one wonder who bad version 8.0 must have been and how we could have lived with it.
Its all a con, and guys like Steve Jobs et al are the biggest con men since Barnum & Bailey who said, "there is a sucker born every day."
All of these technologies are the biggest fraud perpetrated on mankind since people were told the earth was flat 500 years ago. Based on how well they work, we should be paying $3.99 per month for so-called high-speed Internet. And even then its value would be questionable.
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