I've been a long time Bell
Sympatico DSL (
Highspeed Internet) customer. As of late I'm pretty
muchup to my wits end with this bad service.
First of all, it always cuts out during a rain, and especially lightning storm. This summer in Toronto it's been especially bad because of the wet weather we've been having. Recently, it's been spotty even without wet weather. The Bell "helpless" desk hasn't been any help, other than trying to get to to move my modem around the house, but I wasn't going to play that game.
Secondly, it gets progressive slower. Ultimately I have to reboot the modem because it becomes totally unusable.
Lastly, I don't believe I'm getting the service I am paying my hard earned dollars with. The "Express" service I have is supposed to give me up to 7Mbs (megabits per second) download. On all DSL tests I can only get up to 2Mbs. Bell had told me before that it's because of the neighbourhood I live in but that's not my problem, is it?
Anyways, my monthly DSL service is $50.51 (includes modem rental and taxes). Rogers is offering the same 7Mbs service for $39.95 / month (for 12 months). After 12 months it's the same as Bell but at least I get a 10% discount on my entire Rogers bill. I have cell and cable TV so it's a pretty significant savings. In addition , they are offering $30 one time online discount. Seems pretty worth it to me.
Don't get me wrong, I don't like Rogers either. Both companies are gougers but I have to choose one.
So long Bell, nice knowing you. Maybe you can pick up some new customers in Bangalore :-)
I'll let you know how the new service compares.