Auto Headaches

I got a flat tire while driving home in this past Tuesday's snowstorm. It was absolutely terrible outside. I heard a noise outside the car but I didn't suspect it was coming from my car until too late.  Rather than wait for a tow which could have taking 3 hours, I decided to drive on the flat. I really needed to get home.

Anyways the losers at CAA never came that night to tow my car to the dealer. I called them at 8pm and they said it would be about a 2. hour wait, no problem because I wasn't going anywhere anyways. 2am rolled around and they never called. When I called them, they said the tow truck couldn't make it down my street. BS.

The next evening, I called them again to simply come by to put on my spare. I could have easily done it myself but I figure that is what I'm paying them $60 a year for. The idiot operator did come by but he didn't even bother to tighten the lug nuts. In fact one nut was only threaded on a couple of turns. 

Needless to say I wrote a complaint letter to CAA advising them their practices and crew are unsafe as unreliable. They said they will investigate and let me know the findings.

I ended up taking the car to have the tire replaced at the Mazda dealership. It was more that I wanted to pay, but at least I got an oil change and car wash and courteous service.